Frequently Asked Questions

BilgeBot is an enterprise knowledge management platform that centralizes your organization's scattered information sources (documents, web pages, databases, API sources, visual and media archives), makes them queryable through AI, and delivers every answer with its source.

BilgeBot works on your own information sources, unlike general AI tools. ChatGPT and similar tools generate answers from internet knowledge. BilgeBot responds only from your organization's authorized documents, web pages, databases, and API sources. It shows the source of every answer. Enterprise security, role-based access, and data protection compliance are managed under your control. It also goes beyond general-purpose chatbots with visual analysis, face recognition, and advanced integration capabilities on a single enterprise knowledge platform.

What sets BilgeBot apart is combining source attribution, visual analysis, enterprise integration, and security capabilities in a single platform.

BilgeBot works for organizations of all sizes, from small teams up to large enterprises.

BilgeBot supports the following file types: Word, Excel, PowerPoint, PDF, images, web pages, databases, and organizational chart data.

BilgeBot follows these steps to answer your question: prepares your organization's information, organizes it, understands your question, finds relevant information, conducts further research if needed, prepares an answer, and shows the source.

BilgeBot can be configured to be compatible with your organization's existing IT infrastructure.

Yes. BilgeBot can be integrated with most enterprise systems including SSO/AD, SQL/NoSQL databases, APIs, websites via chat widget, messaging platforms, and ERP/CRM systems.

The chat widget, management panel, and internal chat windows can all be customized with your organization's colors and logo.

BilgeBot is built around security for enterprise AI use. It includes SSO/AD integration, role-based access control, logging and auditing, AI safeguards against hallucinations, data controller/processor distinction, and regulatory compliance.

BilgeBot stores your organization's data in the environment you choose: on-premise servers, private cloud, or integrated with your existing IT infrastructure. All data is encrypted and subject to access control.

Yes. BilgeBot's facial recognition feature is implemented in compliance with security and ethical rules. It is used only in authorized scenarios with data protection compliance.

BilgeBot offers flexible role and permission management. Each user can be assigned different roles controlling access to specific information sources.

BilgeBot works integrated with your existing authentication infrastructure. Personnel can log in with their current enterprise password without needing separate accounts.

Yes. BilgeBot offers responsive web interface and mobile apps for iOS and Android with voice support.

BilgeBot retains chat history as configured by your organization (e.g., 6 months, 1 year) and uses it for context within sessions and across sessions.

Deep Research lets BilgeBot search across multiple sources for complex requests and fill in information gaps automatically.

BilgeBot provides comprehensive reporting tools for administrators including usage statistics, frequently asked questions, popular knowledge sources, and user-based access analytics.

The Chat Widget is a chat box you can add to your website. It can be customized with your brand colors and reduces support desk workload.

Users can access BilgeBot from their preferred platforms: web browser, mobile app, messaging platforms like Telegram and Slack, or via voice commands.

Visual Analysis lets you search across thousands of photos by content. Face Recognition identifies faces and groups photos of the same person automatically.

Yes. BilgeBot can search by person using facial recognition in authorized scenarios. It finds all photos of a specific person across your archive in seconds.

Yes. BilgeBot allows you to search images based on their content using natural language queries like 'two people in blue suits' or 'opening ceremony'.