Capabilities

Chat, Response Generation, and Smart Search

Ask in natural language; BilgeBot understands intent and answers from the right source.

Source Citation

BilgeBot doesn't just answer questions—it shows which document, web page, data source, or corporate content each answer is based on.

Users can see, verify, and trust the source behind every response. Source citation is especially valuable in compliance, HR, citizen services, customer support, and corporate decision-making.

Key benefits

Increases answer reliability.
Simplifies information verification.
Strengthens corporate transparency.
Supports auditable AI usage.
Reduces the risk of wrong or unsourced information.

Natural Language Q&A

BilgeBot lets users ask questions in natural language across corporate knowledge sources—without query syntax, file names, or navigating system menus.

Questions like \"How does the procurement process work?\", \"What changed in the latest regulation?\", \"What are the key risks in this report?\", or \"Which event does this image belong to?\" can be asked directly.

BilgeBot analyzes intent, finds relevant sources, extracts the needed context, and delivers a clear answer.

Advanced Semantic Search

BilgeBot goes beyond classic keyword matching—it understands the meaning of each question to find the most relevant content.

Semantic search, hybrid search, and re-ranking let users reach the right content even without using the exact same words. This is especially valuable for long documents, corporate texts with varied terminology, and knowledge bases spanning many sources.

The BilgeBot search experience:

Search focuses on meaning, not just keywords.
Similar concepts and related content are surfaced.
The most relevant results are prioritized.
Users get direct answers—not just a result list.
Time to access information drops significantly.

Memory and Context Management

BilgeBot preserves context throughout the conversation for a more natural, consistent, and efficient user experience.

Short-term memory considers previous questions and answers within the same session, so users don't have to restate the topic each time. Long-term memory, in authorized scenarios, draws on past interactions to deliver a personalized, sustained experience.

Deep Research

For complex, multi-faceted questions, BilgeBot doesn't stop at a single search result. It generates alternative queries, scans different sources, fills in missing context, and builds a comprehensive answer.

Deep Research saves significant time in reporting, strategic analysis, regulatory review, project preparation, tender document evaluation, academic content analysis, and corporate decision-support processes.

With Deep Research, BilgeBot:

Breaks questions into sub-topics.
Scans relevant sources from multiple angles.
Generates additional queries to fill information gaps.
Compares information from different sources.
Produces sourced, cohesive answers.
Can create executive summaries and detailed analysis outputs.

Content Analysis and Knowledge Transformation

From PDFs to web pages, org charts to video — all content becomes searchable knowledge.

Supported File Formats

BilgeBot processes PDF, Word, PowerPoint, Excel, CSV, TXT, Markdown, HTML, and other common file formats—turning your document archive into a queryable knowledge source.

Long reports, technical specifications, guidelines, regulatory documents, meeting notes, presentations, tables, and corporate correspondence are analyzed by BilgeBot, split into meaningful sections, and made available for answer generation.

Supported content types:

PDF documents
Word files
Excel and CSV spreadsheets
PowerPoint presentations
Text files
Markdown content
HTML pages
Corporate reports
Procedure and instruction documents
Regulations and directives

Document Parsing and Meaningful Chunking

Instead of treating large, complex documents as a single block, BilgeBot splits them into meaningful sections—creating knowledge chunks based on headings, subheadings, paragraphs, tables, and document structure.

This approach enables more accurate answers in long documents. The section most relevant to the user's question is found, and the response is generated with source citation from that section.

Document parsing and meaningful chunking

Visual Content

Ingests media files and automatically extracts metadata and EXIF information.

Org chart

Makes units, roles, and hierarchy queryable in natural language.

Table and Structured Data Querying

BilgeBot processes table-based sources like Excel and CSV, letting users access structured data in natural language.

YouTube and video

Makes training and seminar content from video platforms searchable like text.

Frequently Asked Questions

BilgeBot transforms your organization's existing FAQ list into an AI-powered knowledge source.

Web Content

BilgeBot crawls corporate websites and designated web pages, cleans content, interprets it, and makes it queryable.

Visual, Video and Media Analysis

Makes visual archives manageable with content-based search, face recognition, and metadata analysis.

Visual Content Processing

BilgeBot brings visual archives into corporate knowledge management—not just text-based content.

Photos, graphics, scanned documents, corporate event images, media archives, and visual documents can be analyzed, classified, and made searchable.

Face Detection and Recognition

In authorized, compliant scenarios, BilgeBot can detect faces in images, recognize multiple faces individually, and find similar faces based on a reference image.

This capability is especially useful for person-based visual search in press, media, corporate communications, event management, and archive teams.

Use cases:

Finding a specific person in event photos
Person-based search in press archives
Analyzing images with multiple people
Grouping similar faces
Speeding up visual archive access for authorized users

Video Analysis and Video Sources

BilgeBot can include video content in the corporate knowledge base. Training videos, seminar recordings, meeting recordings, promotional films, event videos, and corporate media content can all be analyzed.

Video content can be made queryable through speech transcripts, scene information, descriptions, and related metadata.

Use cases:

Searching topics in training videos
Summarizing seminar recordings
Finding relevant sections in meeting videos
Archiving corporate promotional videos
Integrating video content into knowledge management workflows

Similar image search

BilgeBot can find similar images in the archive using semantic and vector search approaches.

This feature can be used to group photos from the same event, list frames similar to a specific scene, detect duplicate images, and organize media archives.

Visual Content-Based Search

BilgeBot enables searching images by their content—not just by filename.

Users can search by a specific object, setting, event, person, composition, or visual similarity—making large archives accumulated over years manageable quickly and efficiently.

Metadata and EXIF Management

BilgeBot can extract metadata from image and media files. Information such as capture date, file details, camera data, location, and technical metadata can be used in search and filtering workflows.

This feature is especially valuable for organizing, classifying, and managing large media archives.

Visual Quality Analysis

BilgeBot analyzes image quality to help filter low-resolution, blurry, incomplete, or otherwise unsuitable visuals.

This helps highlight higher-quality, more usable content in enterprise media archives.

Integrations and Interoperability

Connects to your existing systems and stays accessible via web, mobile, and messaging channels.

API Integrations

BilgeBot can connect to your existing systems through REST, SOAP, GraphQL, and other API architectures.

SSO and Active Directory

BilgeBot integrates with single sign-on, Active Directory, and corporate user management to provide access with existing accounts.

Multi-Channel Chat

BilgeBot is available via web, mobile, corporate portal, and designated messaging channels.

Database Integrations

BilgeBot integrates with your databases to make structured data accessible through natural language.

Records, tables, transaction data, user information, process outputs, and operational data in databases can be queried in compliance with organizational policies.

Enterprise Information Systems

BilgeBot can integrate with information systems such as ERP, CRM, HR, document management, call center, archive, task tracking, and help desk.

These integrations bring together data scattered across different systems into a single intelligent access layer.

Enterprise information system integration

Chat Widget Module

BilgeBot can be integrated into your corporate website as a chat widget. With script or iframe-based integration, visitors can ask BilgeBot questions directly on the site.

The widget can be customized to match your brand identity, colors, domain, use case, and knowledge sources.

Chat Widget benefits:

Provides 24/7 support for website visitors.
Automatically answers frequently asked questions.
Reduces call center and support workload.
Makes information on the website easier to access.
Improves the corporate service experience.

Security, Authorization and Corporate Control

Authorization at org, unit, and user level; KVKK-compliant, auditable AI experience.

Your Data Stays Within Your Organization

BilgeBot can be deployed in line with your security policies—on your own infrastructure, in a private cloud, or within a closed network architecture.

Corporate data can be processed with AI without leaving your environment, within the boundaries your organization defines.

Your data stays within your organization — secure enterprise AI deployment

Role-Based Access Control

In BilgeBot, each user can access only the knowledge sources they are authorized to use.

Role-based access control enables authorization at the department, unit, role, user group, or sub-organization level. Confidential or restricted content is visible only to authorized users.

Auditable AI

BilgeBot makes user interactions, response workflows, source usage, and access activity traceable.

Reports can show who accessed which information, what questions were asked, which sources were used most, and where information needs are emerging.

Data Source-Based Authorization

BilgeBot can apply access control separately for each knowledge source.

One user may access specific documents while another can query only web content or certain database fields—so AI responses are generated within each user's authorization boundaries.

KVKK-Compliant Usage

BilgeBot supports protecting personal data and managing data processing policies according to your organization's rules.

Data retention, deletion, access, processing, masking, and authorization workflows can be configured in line with your organization's KVKK policies.

Reporting and Management Capabilities

Track usage, identify information needs, and strengthen corporate decisions.

Management Dashboard

BilgeBot analyzes AI usage across the organization, giving managers measurable insights into information needs, user behavior, and content performance.

BilgeBot surfaces the most asked questions, most used sources, unanswered topics, and usage intensity by department—so organizations don't just get AI answers; they clearly see which information is searched most, which processes create support load, and which content needs updating.

Benefits:

Shows the most frequently asked topics.
Analyzes popular sources.
Surfaces content gaps.
Reports usage by department.
Helps reduce support workload.
Highlights content that needs updating.
Provides data for decision-making.
Continuously improves knowledge management.

Detailed Usage Reports

BilgeBot analyzes usage behavior across the organization, giving managers valuable insights.

Decision Support Insights

BilgeBot is not just an assistant that answers user questions—it is also a decision-support layer that provides insights into the organization's knowledge management processes.

Mobile, Voice Use and User Experience

BilgeBot enables users to access information quickly and seamlessly with a modern interface compatible with mobile, tablet, and desktop, voice Q&A support, and a customizable structure tailored to your organization.

Mobile App and Access from Anywhere

BilgeBot works on desktop, tablet, and mobile devices. Its responsive interface lets users access information in the office, in the field, in meetings, or while working remotely.

Mobile use is especially convenient for field teams, managers, support staff, and users who work on the go.

Modern Corporate Interface

BilgeBot offers a modern user interface that can be customized to match your corporate identity.

Colors, logo, theme, welcome messages, knowledge sources, role structures, and use cases can all be configured specifically for your organization.

Voice Questions and Voice Responses

BilgeBot supports voice use, letting users ask questions and receive answers by speaking.

This feature suits mobile workers, users who need accessibility support, and operational scenarios where fast access to information is essential.

Mobile, voice use and multi-channel access

Manage your organization intelligently with BilgeBot